Effective Date: June 2, 2025
At dersiron, we are committed to providing a safe, transparent, and supportive payment experience for every customer. Whether you’re ordering a custom phone case, a personalized phone case, or any other print-on-demand product, you can shop with confidence knowing your payments are protected and your information is secure. 🔒
1️⃣ Accepted Payment Methods
We proudly accept a variety of secure payment methods to ensure a smooth and flexible checkout experience:
✅ PayPal
- Pay easily using your PayPal account.
- Don’t have an account? No problem. You can still pay via PayPal using your debit or credit card as a guest, without creating an account.
✅ Credit & Debit Cards
We accept:
- Visa
- MasterCard
- American Express
- Discover
- JCB
To pay by card, simply enter:
- Your card number
- CVV security code
- Expiry date
Please ensure the billing details match your bank’s records for a successful transaction.
❌ We do not accept the following:
- Cash payments
- Bank transfers
- Cryptocurrency
- Money orders
2️⃣ Payment Processing
All payments are processed through industry-standard SSL encryption 🔐, ensuring your data is secure from start to finish.
We use real-time verification to confirm transactions instantly. Your card or PayPal payment is verified and authorized on the spot.
🛡️ For your protection, we never store your credit card information on our servers. All transactions are securely processed by trusted providers like Stripe and PayPal.
3️⃣ Payment Confirmation
Once your payment is successful, you’ll immediately receive a confirmation email containing your order details.
📩 Didn’t receive the email?
- Check your spam or promotions folder.
- Still no luck? Reach out to us at support@dersiron.com, and we’ll be happy to help.
4️⃣ Currency & International Transactions
💵 All prices and payments are processed in U.S. Dollars (USD).
🌍 If you’re paying with a card issued in another currency, your bank may apply conversion fees.
dersiron is not responsible for any currency conversion charges or additional international transaction fees imposed by your financial institution.
5️⃣ Payment Errors & Troubleshooting
Having trouble completing your payment?
Please try the following:
- Double-check your card number, expiry date, and CVV.
- Ensure you have sufficient funds or credit.
- Contact your bank to confirm no security block is in place.
- Try a different payment method (e.g., switch from card to PayPal).
Still facing issues? Our team is here to help: support@dersiron.com
6️⃣ Refunds & Chargebacks
💸 If you’re eligible for a refund, it will be returned to the original payment method:
- PayPal: 1–3 business days
- Credit/Debit Card: 3–10 business days (depending on your bank)
We strongly encourage you to contact us first before filing a chargeback. Many issues can be quickly resolved by our support team, and we’re committed to ensuring your satisfaction.
🔁 Review our full Returns & Refunds Policy for more details.
7️⃣ Privacy & Data Protection
Your privacy matters to us.
✅ We do not sell, rent, or share your personal information with third parties.
✅ Your data is used solely for order processing and customer service.
✅ Payments are securely handled by Stripe and PayPal, trusted global processors.
For more, see our Privacy Policy.
8️⃣ Security Best Practices
We encourage you to follow these tips for secure payments:
🔒 Only shop on websites with HTTPS and the lock symbol in the address bar.
❌ Never share your card information via email or chat.
9️⃣ Customer Support
Need help? We’re here for you!
📬 Email: support@dersiron.com
📞 Phone: +1 (406) 503-3120
🏢 USA Office: 1901 25th Ave Greeley CO 80634, United States
🏢 Vietnam Branch: Doi 1, Tranh Khuc, Duyen Ha, Thanh Tri, Ha Noi, Viet Nam
🕘 Working Hours: Monday–Friday, 8AM–6PM CST
⏱️ Response Time: We aim to reply to all messages within 12 hours.
Thank you for choosing dersiron – your trusted store for custom phone case, personalized phone case, and other print on demand creations. If you have any questions or concerns, don’t hesitate to reach out — we’re here to support your safe and joyful shopping experience.