Last Updated: July 16, 2024
At DOAN BICH HIEN, we care about your privacy and want to be transparent about how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and how we share it when you visit our website, use our services, or make a purchase from dersiron.com (the “Site”).
What This Policy Covers
This Privacy Policy applies to anyone who interacts with our Site—whether you’re shopping with us, browsing, or reaching out for support. By using our Site and services, you agree to the practices described here.
Changes to Our Privacy Policy
We might need to update this Privacy Policy from time to time. When we do, we’ll post the new version on our Site and update the “Last Updated” date at the top.
How We Collect and Use Your Information
We gather personal information in a few different ways, all to provide you with the best experience:
- Information You Give Us: When you place an order, sign up for an account, or contact customer support, you’re sharing details like your name, address, email, and phone number.
- Information We Collect Automatically: We use cookies and similar tools to collect information about how you use our Site. This can include your IP address, browser type, and which pages you visit.
- Information from Third Parties: Sometimes, we get information about you from other sources, like payment processors or platforms we use to run our store (such as Shopify).
Here’s What We Do with Your Information
- Fulfilling Orders and Providing Services: We use your information to process orders, manage your account, communicate with you, and handle returns or exchanges.
- Marketing and Advertising: We might send you promotional emails, texts, or even old-school postal mail. We also use your info to show you ads we think you’ll like.
- Security and Fraud Prevention: Your information helps us keep our Site secure and prevent any shady activity.
- Improving Your Experience: We analyze how you use our Site so we can make it even better for you.
Cookies
We use cookies to make your experience on our Site more personalized and enjoyable. Cookies help us remember your preferences, keep your shopping cart intact, and understand how you use our Site. If you’d like to learn more about cookies and how to manage them, check out this link: All About Cookies. You can also control your cookie settings through your browser.
Sharing Your Information
Sometimes, we need to share your information with others to run our business smoothly:
- Service Providers: We work with third parties to help with things like payment processing, shipping, and marketing.
- Business Partners: We may share information with partners like Shopify to provide services and ads.
- Affiliates: We might share your information within our corporate family.
- Legal Reasons: If required by law, or if we need to protect our rights or someone else’s, we’ll share your information as necessary.
What We’ve Shared in the Last 12 Months
Here’s what we’ve shared:
- Identifiers: Like your name, address, email, and phone number.
- Purchase Information: Details about what you’ve bought from us.
- Internet Activity: Information like your browsing history and IP address.
User-Generated Content
If you post a review or any content on our Site, remember it’s public. We’re not responsible for how others use the information you share publicly.
Third-Party Links
Our Site might have links to other websites. We’re not responsible for how those sites handle your privacy, so be sure to check their policies.
Children’s Privacy
Our services aren’t meant for kids under 16, and we don’t knowingly collect information from them. If you think we have, please let us know.
Security and Retention
We take steps to protect your information, but no system is foolproof. We’ll keep your info as long as we need it to provide our services and comply with legal obligations.
Your Rights
Depending on where you live, you might have rights like accessing, deleting, or correcting your information. You might also be able to opt-out of certain types of data sharing.
Contact Us
Got questions or concerns? We’re here to help. You can reach us at:
Email: support@[yourbrandname].com
Phone: +84356998052
Address: 24 Ngo 139 Khuong Thuong, Dong Da, Ha Noi
International Users
If you’re outside the U.S., your information will be transferred to and processed in the U.S. We’ll protect it according to the laws that apply.