Privacy policy

Effective Date: June 2, 2025

At dersiron.com (“we”, “our”, “us”), your privacy is a top priority. We are committed to protecting your personal data and ensuring transparency about how your information is collected, used, and shared when you use our eCommerce services to purchase custom phone cases and other personalized print-on-demand (POD) products.

This Privacy Policy applies to all users of our website and services, including customers in the United States, the European Union (GDPR), and California (CCPA).

1. Who We Are

Dersiron is a Print-on-Demand (POD) brand offering customized Phone case, and other personalized gifts.
U.S. Headquarters: 1901 25th Ave Greeley CO 80634, United States
Vietnam Office: Doi 1, Tranh Khuc, Duyen Ha, Thanh Tri, Ha Noi, Viet Nam
Email: [email protected]
Phone: +1 (406) 503-3120

2. Types of Data We Collect

a. Identity & Contact Data

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

b. Transaction & Order Data

  • Products purchased
  • Order history
  • Payment method (last 4 digits of credit card if applicable)

c. Account Data (if applicable)

  • Username
  • Encrypted password

d. Communication Data

  • Customer service messages
  • Emails or chat history

e. Technical Data

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Cookie identifiers
  • Log files

f. Marketing Preferences

  • Opt-in/opt-out status
  • Product interest data

3. How We Collect Data

  • Direct Input: When you fill out forms, place an order, or contact support.
  • Automated Collection: Through cookies, analytics, and usage tracking.
  • Third Parties: Stripe, PayPal, Google Analytics, shipping partners.

4. How We Use Your Data

  • Order Processing: Fulfilling, shipping, and tracking your Phone case orders.
  • Customer Support: Responding to your requests, resolving issues, or answering questions.
  • Account Management: Maintaining your login, purchase history, preferences.
  • Marketing: Sending you updates, offers, or newsletters (with your consent; you may opt out any time).
  • Legal Compliance: Preventing fraud, fulfilling legal/regulatory obligations, and protecting our rights.
  • Improvement: Analyzing usage to optimize our products and site experience.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality.
  • Analytics Cookies: To understand user behavior and site performance.
  • Functional Cookies: To remember preferences.
  • Marketing Cookies: To deliver personalized ads.

You can control cookies via your browser settings. We display a cookie consent banner to allow you to manage preferences at any time.

6. Third-Party Sharing

Third-party Service Providers: Payment processors, fulfillment partners, shipping carriers, analytics tools – strictly for business purposes.

Legal Requirements: We may disclose information if required by law or to defend our legal rights.

No Sale of Personal Data: We never sell, rent, or trade your personal data for marketing purposes.

7. Payment & Technical Security

  • Secure Transactions: All payment details are processed via PCI DSS-compliant third-party gateways (PayPal, Stripe, card networks).
  • Dersiron never stores your full payment card details.
  • SSL Encryption: All data transmitted is protected by 256-bit SSL/TLS encryption.
  • Fraud Detection: Automated checks and manual review to detect suspicious transactions.

8. International Data Transfers

Your data may be stored in the United States or Vietnam. For EU residents, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards when transferring data across borders, ensuring GDPR compliance.

9. Data Retention

  • Order and transaction data: Retained for up to 7 years for accounting and legal purposes.
  • User accounts: Can be deleted upon request.
  • Marketing data: Retained until you unsubscribe or withdraw consent.

10. Your Rights (GDPR, CCPA, Global)

You have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion (“right to be forgotten”) unless we have legal reasons to retain it.
  • Restrict processing: Ask us to limit use of your data.
  • Data portability: Receive your data in a machine-readable format for transfer to another provider.
  • Object: Opt out of direct marketing at any time.
  • Withdraw consent: Where processing is based on consent, you can withdraw it at any time.
  • Complaint: File a complaint with your local data protection authority if you believe your privacy rights have been violated.

To exercise your rights, email [email protected].

11. Children’s Privacy

We does not knowingly collect or solicit information from children under 16 years of age. If you believe a child has provided us with data, contact us for removal.

12. Data Breach Notification

  • Technical & Organizational Measures: Firewalls, encrypted databases, access controls, and regular audits.
  • Breach Notification: In the unlikely event of a data breach, we will notify affected users and authorities as required by law.

13. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request disclosure of categories and specific pieces of personal information we have collected about you.
  • Request deletion of your personal information.
  • Opt out of the sale of personal information (we do not sell your data).

Contact [email protected] for CCPA-related inquiries.

14. Cookie Policy (Summary)

What are Cookies? Small files stored on your browser/device to enhance your experience.

Managing Cookies:

You can delete or block cookies via your browser settings.

Blocking cookies may affect your shopping experience (e.g., lost cart contents).

15. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.” Significant changes will be notified by email or on our website.

16. Contact & Complaints

If you have any questions, complaints, or requests about your data or this Privacy Policy, please contact us:

Dersiron Privacy Officer
Email: [email protected]
USA Office: 1901 25th Ave Greeley CO 80634, United States
Vietnam Office: Doi 1, Tranh Khuc, Duyen Ha, Thanh Tri, Ha Noi, Viet Nam
Phone: +1 (406) 503-3120

If you have concerns or wish to file a complaint regarding your personal data, please contact our Privacy Officer directly. We are committed to protecting your information and ensuring a safe shopping experience.

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