FAQ
Here are the most common questions about our phone cases. If you need further assistance, feel free to contact our support team.
1. What types of phone cases do you offer?
We offer a wide range of custom-designed phone cases, including:
✅ Slim cases
✅ Tough dual-layer cases
✅ MagSafe-compatible cases
✅ Clear cases
Each design is made to combine style, protection, and personality.
2. Which phone models are supported?
Our phone cases are available for a variety of models, including:
✅ iPhone 13 to iPhone 16 Pro Max
Please refer to each product page for the full list of supported devices.
3. Are your phone cases MagSafe-compatible?
Yes, we offer MagSafe-compatible options. Please check the product title or description to confirm if a specific design supports MagSafe functionality.
4. What materials are your phone cases made of?
Our phone cases are made from high-quality materials like:
✅ Polycarbonate (outer shell)
✅ TPU (shock-absorbing inner layer for tough cases)
These materials ensure both style and durability.
5. Do your cases protect against drops?
Yes! Our tough cases offer dual-layer protection and are designed to absorb impact from everyday drops and bumps. Slim cases provide basic protection with a sleek finish.
6. Can I customize the phone case?
We offer some customizable options depending on the design. Please look for “customizable” tags on the product or reach out to our team to request personalization.
7. How should I clean my phone case?
To clean your phone case:
✅ Wipe with a soft, damp cloth
✅ Avoid abrasive cleaners or alcohol-based solutions
✅ Let it air dry before putting it back on your phone
8. How long does shipping take?
Orders are processed within 3–5 business days.
Shipping time varies by location but typically takes 7–12 business days within the U.S.
See our Shipping Policy for details.
9. Can I return or exchange my phone case?
Returns are accepted within 14 days of delivery if the item is unused and in its original packaging.
Custom or personalized cases are non-refundable unless defective.
See our Return & Refund Policy for more info.